Collect a reason for 100% of cancellations
Stripe Customer Portal cancellation reason collection is broken. Our solution lets you:
- Collect a cancellation reason before a customer cancels.
- Easily export cancellation data to a spreadsheet.
Understand why customers are cancelling and fix it
Customers cancel because something changes. Cancellation reason collection helps you find out why. Check the reasons month by month and watch for changes to fix issues before they become a bigger problem.
Customizable cancellation reasons
Select the reasons you want to collect and customize the text that will be displayed to your customers.
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